INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Which brands do you sell?

We offer top global skincare brands including CeraVe, COSRX, The Ordinary, Beauty of Joseon, Anua, Medicube, Skin1004, Axis-Y, Biodance, Victoria’s Secret Mist, and more.

Are your products authentic?

Yes! We only deal in 100% authentic and genuine skincare products sourced from trusted suppliers and authorized distributors.

How long does delivery take?

Orders are usually processed within 1–2 business days, and delivery times vary depending on your location. Standard shipping typically takes 3–7 days.

Do you offer returns or refunds?

Yes, we have a clear Returns & Refunds Policy. If you receive a damaged, defective, or incorrect item, you can request a return or refund within 7 to 10 days.

How do I know which product is right for me?

Each product page includes details, usage instructions, and skin type recommendations. If you need help, our team can guide you in choosing the right product.

Will I receive the same and original product that I see in the picture?

Yes! You will receive the exact same authentic product shown in the pictures. We ensure all images match the original packaging provided by the brand.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS